Privacy Policy

Definitions

Service

Service means the website, applications, and related services operated by Taskory.

Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies

Cookies are small pieces of data stored on your device (computer or mobile device).

Data Controller

Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Data Processors (or Service Providers)

Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

Data Subject (or User)

Data Subject is any living individual who is using our Service and is the subject of Personal Data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

Usage Data

We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

• Session Cookies: We use Session Cookies to operate our Service.
• Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
• Security Cookies: We use Security Cookies for security purposes.

Use of Data

Taskory uses the collected data for various purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical issues
• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Third-Party Integrations

We may allow you to connect third-party services to the Service, such as messaging tools (for example, Slack), email providers (for example, Gmail and Outlook), project and productivity tools (for example, Notion, ClickUp, and Monday), calendar and file storage (for example, Google Calendar, Google Drive, and OneDrive), and meeting tools (for example, Granola and Fathom). The data we access and store depends on the integration you connect and the permissions you grant.

Data We Access From Integrations

When you connect an integration, we may access:

• Account and workspace information (such as workspace or account name, identifiers, and icons)
• User identity information (such as user IDs and the email address associated with the connected account)
• Content you make available through the integration, such as messages, emails, meeting transcripts and summaries, documents, and project or task records, subject to the permissions you grant. For some tools this can include private channels and direct messages.
• Channel, folder, board, list, or calendar names and identifiers
• OAuth tokens required to maintain the integration
• A cached copy of relevant content and connected-account profiles (such as message text, display names, and email addresses) needed to provide the features you use
• Mappings between the connected service and your Taskory projects
• Identity-link records that connect your identity in the connected service to your Taskory account

How We Use Data from Integrations

• To process content using AI-based systems to generate tasks, summaries, or insights
• To extract relevant task-related metadata (e.g., title, description, priority)
• To improve functionality and user experience

We do not use integration data for advertising or unrelated purposes. We do not use your content, including content from any connected or integrated tool, to train, fine-tune, or improve any artificial intelligence or machine-learning models. We route AI processing through providers that operate under a zero-data-retention policy, meaning the content we send is used only to generate your result and is not stored or retained by those providers. We may change the AI models or providers we use over time, but we require any provider we use to meet these no-training and no-retention standards.

Data Storage & Retention (Integrations)

Some integrations store content so we can provide the features you use. For example, when you interact with the Taskory bot in a connected messaging tool (such as by mentioning it, replying in a thread it is part of, or sending it a direct message), we store the recent messages from that conversation, including their text, so the bot can respond with relevant context; depending on the permissions you grant, this can include private channels and direct messages where the bot is present. For meeting tools, we may store meeting transcripts and summaries and access meeting notes to generate tasks and related AI memory. This stored content is retained until you delete it or delete your Taskory account, except that a messaging tool’s message cache is removed when the application is removed from your workspace. Stored content is not used to train AI models.

Tasks and related information generated from your integrations are retained until you delete them or delete your Taskory account. Disconnecting an integration does not delete tasks that were already created from it. OAuth tokens and connection data are retained until the integration is disconnected.

Google API Services — Limited Use

Taskory’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We use Google user data only to provide and improve the user-facing features that are prominent in Taskory, we do not transfer or sell it for advertising or unrelated purposes, and we do not use it to train generalized artificial intelligence or machine-learning models.

Third-Party Processing

Data from your connected integrations may be processed using third-party service providers such as:

• AI service providers (for generating insights or tasks).
• OpenRouter (AI model gateway): we route AI requests through OpenRouter to third-party model providers that are configured for zero data retention and no training on your content. The specific underlying models may change over time.
• Embeddings: to support search and retrieval features, certain content may be converted into text embeddings using OpenRouter under the same no-training and zero-data-retention terms described above. These embeddings are stored only in Taskory’s own database, and we do not use an external vector database for this purpose.
• Langfuse: AI observability and monitoring. Receives the prompts and outputs of AI requests so we can debug, monitor, and improve the reliability of the Service. Langfuse is hosted in the United States.
• Cloud infrastructure providers (for secure storage and processing).
• Analytics providers (for understanding and improving the user experience): PostHog, which receives product usage events and session recordings. Session recordings are configured to mask and exclude content from integrations, so that content is not captured.

All such processing is carried out in accordance with applicable data protection laws.

Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), Taskory’s basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. Taskory may process your Personal Data because:

• We need to perform a contract with you
• You have given us permission to do so
• The processing is in our legitimate interests and it’s not overridden by your rights
• To comply with the law

Retention of Data

We retain different categories of data as follows:

• Account Data: For the duration of your account.
• Integration data (e.g., Slack, email): connection details and access tokens are retained until you disconnect the integration. Tasks created from an integration are retained until you delete them or delete your account; disconnecting does not delete tasks that were already created.
• AI-generated content (e.g., tasks): Until deleted by you.
• Logs: Typically retained for up to 15 business days.
• Analytics data: usage analytics and session recordings are retained for a limited period, in line with our analytics providers’ settings, and are used only to improve the Service.

Transfer of Data

Your information, including Personal Data, may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Taskory will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Legal Requirements

Taskory may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation
• To protect and defend the rights or property of Taskory AI Pvt. Ltd.
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

“Do Not Track” Signals

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Taskory aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

• The right to access, update or to delete the information we have on you.
• The right of rectification: You have the right to have your information rectified if that information is inaccurate or incomplete.
• The right to object: You have the right to object to our processing of your Personal Data.
• The right of restriction: You have the right to request that we restrict the processing of your personal information.
• The right to data portability: You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
• The right to withdraw consent: You also have the right to withdraw your consent at any time where Taskory relied on your consent to process your personal information.

Data Deletion & Integration Control

You may request deletion of your data by:

• Disconnecting integrations within your account settings (which removes associated integration data)
• Requesting deletion via email at: [email protected]

Please note that we may ask you to verify your identity before responding to such requests. We complete verified deletion requests within 14 business days of confirming your identity. For full details, see our Data Deletion Policy.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic and is used to measure and understand use of the Service, including visitor numbers, traffic sources, pages viewed, and general device and location information. Depending on the features enabled, the information collected may be combined with data across Google’s services and used for advertising and ad-personalization purposes within Google’s own advertising network. Any such use is based only on activity on the Service and is not derived from data obtained through connected services such as Slack.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page http://www.google.com/intl/en/policies/privacy/.

PostHog

PostHog is a product analytics and session-recording service used to understand how the Service is used and to improve its features, reliability, and user experience. It receives product usage events and session recordings showing how people navigate and interact with the Service. Session recordings are configured to mask and exclude content from all connected tools, and sensitive input fields, so that content is not captured. This information is processed by PostHog, Inc. on servers located in the United States, is used only to operate and improve the Service, and is not sold or used for advertising.

Behavioral Remarketing

Remarketing services may be used to display Taskory advertising on third-party websites following a visit to the Service, relying on standard advertising cookies. Where used, such services operate only on the basis of activity on the Service and the contact information supplied directly to Taskory, and not on data obtained from connected services. Interest-based advertising may be limited or declined through the advertising settings of the relevant browser or device, or through the opt-out tools of the Digital Advertising Alliance (http://optout.aboutads.info), the Digital Advertising Alliance of Canada (http://youradchoices.ca), or the European Interactive Digital Advertising Alliance (http://www.youronlinechoices.eu).

Google AdWords

• Google AdWords remarketing service is provided by Google Inc.
• You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads.
• Google also recommends installing the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
• For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/.

Facebook

• Facebook remarketing service is provided by Facebook Inc.
• You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950.
• To opt-out from Facebook’s interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217.
• Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.
• For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation.

AdRoll

• AdRoll remarketing service is provided by Semantic Sugar, Inc.
• You can opt-out of AdRoll remarketing by visiting this AdRoll Advertising Preferences web page: http://info.evidon.com/pub_info/573?v=1&nt=1&nw=false.
• For more information on the privacy practices of AdRoll, please visit the AdRoll Privacy Policy web page: http://www.adroll.com/about/privacy.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email: [email protected].