Data Deletion Policy

1. Our Commitment

We are committed to providing you with control over your data. This policy explains how you can delete your data from the Platform and how we handle such requests.

2. Self-Service Deletion

You may delete certain data directly through the Platform:

• Disconnect integrations (such as messaging, email, calendar, file storage, and meeting tools) via account settings
• Delete tasks or content within the Platform

3. Integration Data Deletion

When you connect a third-party service, you can disconnect it at any time through your account settings. Disconnecting an integration will result in deletion of:

• OAuth tokens and connection data
• Connection and workspace metadata
• Cached profile or account information from that service

When a connected service is uninstalled or its access is revoked (for example, when a workspace removes the application), we automatically initiate deletion of the associated data, including any cached content retrieved from that service, within 14 business days.

Data already derived from an integration, such as tasks created in the Platform, may remain unless you delete it or request its deletion.

4. Request-Based Deletion

You may request deletion of your data by contacting us:

[email protected]

Please include:

• Your registered email address
• Details of the data you wish to delete (e.g., “all account data” or “a specific integration’s data”)

We may verify your identity before processing the request.

5. What Data Is Deleted

Depending on your request or action, we will delete:

• Integration data (including tokens and connection details)
• Cached data associated with integrations
• User-generated content (if requested)
• Account data (in case of full account deletion)
• AI-generated data derived from your content, such as summaries, insights, and memory (in the case of full account deletion)

6. Timelines

• Integration disconnection: Immediate or near real-time
• Service uninstall or access revocation: Processed promptly when we receive the uninstall or revocation signal, and within 14 business days at the latest
• Email-based deletion requests: Within 14 business days

7. Exceptions

Deleted data may be retained in the following limited circumstances:

• Where required to comply with legal obligations
• To resolve disputes or enforce agreements
• In aggregated or anonymised form that does not identify you
• In routine encrypted backups for a limited period, after which the data is overwritten on our normal backup cycle

8. Contact

For any data deletion requests or queries:

[email protected]